sales@mmosmart.com

The community relations person should be up to date, reliable and responsible for there never being anything out that shouldn't be out. Gamers should be informed or able to reach reliable and official information through simple and robust channels, instead of having to read through a load of crap. We're just getting started – the panel is getting very excited, and threats of removing half their rations of carbonated soft drinks are almost not enough. ‘How about the personal touch?', I ask my imagined gamers. In their opinion, every copy of the game should come with a personal, ready-to-move-in-and-eat-pizza-boxes representative of the company. While this might not be entirely realistic, some kind of personal contact would be nice. A sense of humour always helps, and rapid replies to support requests do too.